FAQs


General

1.How do I sell products on Indiandookan?

You will have to make a list of the products you wish to sell on Indiandookan. Once the customers see your products displayed, they will select and place an order to purchase it. On making a purchase you will be notified regarding the same and then you can pack the product and ship it to the provided customer’s address. You can also assign this task to us to take it further. We will take care of the packaging and shipment and credit the remaining amount to your account after deducting our fee.

2.List of products that I can sell.

You can sell any product which are under the category of Women (Footwear & Clothing), Men (Footwear & Clothing), Baby & Kids (Toys, Footwear & Clothing), Electronics, Furniture. Products that don’t fall into the categories mentioned earlier would be restricted for sale and may need some enquiry before approval for selling.

3.
How do I register myself as a Seller on Indiandookan?

The following details are mandatory for registration:

Contact details - email and phone number

Business details

Tax Registration Details (PAN and GST)

GST Details are mandatory if you are listing taxable goods and need to be provided at the time of registration

Charges

4.What charges do I have to pay for being a Seller on Indiandookan?

The Registration for Sellers is Absolutely FREE! However, seller would be required to pay a certain amount of commission as charges for the products sold on Indiandookan.com
The ideal rate for commission will be decided upon by the Sales Team after a brief discussion with the Seller.

5.Can I delete my account as a Seller?
You are free to do so at any point of time.

Management of Accounts

6.How to sell my products on Indiandookan?

You can use our Web-based interface to list products one at a time or excel-based inventory files to list your products in bulk. The procedure and information required will vary depending on whether your products are already in the Indiandookan catalogue. Once you complete your registration for selling on Indiandookan, you will be guided on the steps needed to list your products.

Please note that currently it is mandatory to have ISBN/ bar codes to list on Indiandookan. If you are a manufacturer or do not have these, you can request for an exception by contacting seller support through your Seller Central account. Some product categories might require additional information to list your products.

7.How to manage orders?

You can view your orders and manage them through “Manage Order” inside Seller Central. If you are using Fulfilment by Indiandookan, your orders will be fulfilled and shipped through Indiandookan. However, if you wish to use the third-party services of Easy Ship, then you can pack your order and schedule the pickup through “Seller Central Account”. Furthermore, if you wish to store, pack and deliver your products on your own, then kindly confirm to the Customer about the shipment through your ”Seller Central Account”.

8.Can customers review my products?

Customers have the liberty to review any product on the website. This data base is maintained for building trust and for recognizing you as a trustworthy Seller.